Dealer Space is a multi-platform application offering the full power of Space Auto on any device.
Dealer Space is a multi-platform application automotive dealerships can use to streamline dealership operations, enhance customer interactions, and drive business success. Dealer Space is offered to all Space Auto subscribers at no additional charge.
Available Across Devices: Dealer Space is available on iOS, Android, Mac, Windows, and as a Web Application.
✅ CRM Tool and Deal Management
Dealer Space includes a powerful CRM tool and deal management system. Users can track deals throughout the sales funnel, enabling prioritization of customer interactions at critical conversion points. Features include:
- Customer and Deal Records: Create comprehensive profiles with a unified activity feed for each customer, and manage deal records by attaching vehicles, documents, and form submissions.
- Team Collaboration: Assign customers and deals to specific sales team members, share internal notes, and track sales team statistics like number of open deals, number of outgoing communications, and more.
- Custom Filters: Organize customers and deals by salesperson, source, stage, and more, streamlining the sales process.
- Tasks: Set and assign tasks to dealership team members and manage appointments with customers directly within the app.
✅ Vehicle Inventory Management
The application simplifies vehicle inventory management, offering tools to:
- Upload and Edit Vehicles: Dealerships can manually add new vehicles into their inventory using the Space Auto app. Users can update vehicle details including pricing, features, custom labels, and photos.
- Sync with IMS: Dealerships can synchronize their inventory directly with their preferred third-party inventory management systems.
- Vehicle Photo Management: Users can take vehicle photos directly in the Dealer Space app or upload existing photos. Photos can be easily rearranged by dragging and dropping.
- Optical VIN Scanner: The optical VIN scanner significantly simplifies the process of searching for existing vehicle in inventory or adding new vehicles to the inventory. By scanning a vehicle's VIN with a phone camera Dealer Space can automatically pull up existing vehicle records or vehicle information reducing manual data entry and minimizing errors.
- High-Quality Stock Photos: Dealer Space can automatically provide high-quality stock images for vehicles missing photos.
- Automatic Data Enrichment: Dealer Space enhances vehicle listings by automatically enriching them with VIN-specific data. This feature ensures that each vehicle listing is detailed and informative, providing potential buyers with all the necessary information to make an informed decision.
✅ Powered by AI
Dealer Space enhances dealership communications with AI-driven features designed to improve efficiency, accuracy, and reach.
- AI Suggested Responses: Utilizes the customer activity feed and dealership-defined guidelines to offer intelligent, tailored responses to customer inquiries. Users have the flexibility to review, accept, edit, or regenerate these suggestions, ensuring messages are both personalized and aligned with dealership goals.
- AI Translations: Incoming and outgoing messages can be translated between English, Spanish, Chinese, and more with the click of a button. This feature expands the dealership's ability to communicate with a diverse customer base without the need for external translation.
- AI Cleanup: Enhances message quality at the click of a button by correcting spelling, grammar, and formatting issues, while also aligning messages with the dealership's preferred tone and objectives.
✅ Direct Communication with Customers
Dealer Space allows users to communicate directly with customers without leaving the application and tracks their entire communication history in a single centralized space.
- Unified Activity Feed: Centralizing all customer interactions, including messages, activities, and form submissions, in one place.
- In-App Messaging: Allowing direct SMS or email communication with customers, supported by AI-powered response suggestions and translation tools.
- Multimedia Sharing: Enabling video uploads to personalize customer interactions further.
✅ Analytics and Reports
Comprehensive analytics and reporting tools are included to monitor and optimize dealership performance.
- Full-funnel tracking and attribution: Track customers from click to close and attribute leads to traffic sources including Organic traffic, Direct traffic, Google Ads, Facebook, and more.
- Marketing Overview: Tracks website visits, unique visitors, vehicle views, and lead submissions, along with detailed financing data entered by users.
- Sales Overview: Provides insights into sales team activities, customer response times, and new customer creation. A leaderboard highlights top performers in various categories.